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Terms of Service

Last updated: 1 October 2026 · Lucky Earth Ltd · CRO: 769108

1. About RentMate

RentMate is operated by Lucky Earth Ltd, registered in Ireland (CRO: 769108), 56 Main Street, Rathfarnham, Dublin 14, D14 E1E5. Contact: info@luckyearth.org

RentMate is an online platform that connects tenants and landlords in the Irish rental market. By creating an account and using the platform, you agree to these Terms of Service.

2. Eligibility

You must be at least 18 years old to use RentMate. By registering, you confirm that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into a binding agreement
  • The information you provide is accurate and up to date
  • You will use the platform in compliance with applicable Irish and EU law

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access at info@luckyearth.org.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the platform.

4. Platform Use — Tenants

As a tenant, you may use RentMate to:

  • Create and maintain a Tenant Profile
  • Browse and apply for rental properties listed on the platform
  • Communicate with landlords through the platform messaging system
  • Access AI-powered tools including RTB guidance, profile tips and cover letters (some features require Tenant Pro)

You are responsible for the accuracy of your Tenant Profile. Providing false information (e.g. fabricated references or employment details) may result in immediate account termination and may constitute fraud under Irish law.

If you add referees to your profile, you confirm that each referee has agreed to act as your referee and to be contacted by landlords you apply to.

5. Platform Use — Landlords

As a landlord, you may use RentMate to:

  • List properties for rent
  • Review tenant applications and profiles
  • Communicate with applicants through the platform
  • Use the Landlord Compliance Checker and other compliance tools
  • Promote properties via Featured Listings

Landlord verification disclaimer: RentMate does not verify that landlords own or have legal authority to let the properties they list. Landlords are solely responsible for ensuring they have the legal right to let a property and that all listings comply with Irish law, including the Residential Tenancies Acts 2004–2022 as amended by the Housing and Residential Tenancies (Miscellaneous Provisions) Act 2026, and RTB registration requirements.

Applicant data: when a tenant applies to your property, you receive their personal data. You may use it only to assess that application and to manage any tenancy that follows. You must keep it secure, must not share it with anyone else except where required by law, and must delete the data of unsuccessful applicants once you no longer need it. You are a data controller for this data in your own right under GDPR. The Data Protection Commission's guidance on requesting personal data from prospective tenants applies to you.

6. Acceptable Use Policy

You agree not to use RentMate to:

  • Post false, misleading, or fraudulent listings or profiles
  • Discriminate against users on grounds of gender, civil status, family status, age, disability, race, religion, sexual orientation, membership of the Traveller community, or receipt of housing assistance such as HAP (in violation of the Equal Status Acts)
  • Harass, threaten, or abuse other users
  • Scrape, copy, or redistribute platform content without permission
  • Upload malicious code, viruses, or interfere with platform security
  • Impersonate another person or organisation
  • Use the platform for any unlawful purpose

7. AI-Powered Features

RentMate offers AI-powered tools including a Lease Generator, RTB Assistant, profile tips, cover letters, AI search and a Scam Checker. These tools are powered by third-party AI models (including Anthropic Claude). The Landlord Compliance Checker is a guided questionnaire and is covered by the disclaimer below.

Important disclaimer: AI-generated content on RentMate — including lease drafts, Landlord Compliance Checker results, scam assessments, and legal guidance — is provided for informational purposes only and does not constitute legal advice. You should always consult a qualified solicitor or legal professional before entering into any tenancy agreement or making decisions based on compliance assessments.

Lucky Earth Ltd accepts no liability for decisions made in reliance on AI-generated content.

8. Payments and Fees

Certain features of RentMate require payment, including:

  • Property listing — €19 per month per listing
  • Featured Listings — €15 per week per slot
  • Lease Generator — €9 per document
  • Tenant Pro subscription — €9 per month

Listings created during the free period: any property listing created on or before 1 October 2026 remains free of the listing fee for as long as it stays on RentMate.

Subscriptions renew monthly until cancelled. To cancel, email info@luckyearth.org and we will stop future payments. The listing or feature stays active until the end of the period you have already paid for.

Payments are processed via Stripe. All prices are inclusive of VAT where applicable. Fees are non-refundable except where required by Irish consumer law or where we fail to deliver the service.

We reserve the right to change pricing with 30 days notice to existing subscribers.

9. Intellectual Property

The RentMate platform, including its design, code, branding, and content created by Lucky Earth Ltd, is owned by Lucky Earth Ltd and protected by Irish and EU intellectual property law.

Content you upload (profile information, property photos, documents) remains your property. By uploading content, you grant RentMate a non-exclusive, royalty-free licence to use, display, and process that content for the purpose of operating the platform.

10. Limitation of Liability

RentMate is a platform that facilitates connections between tenants and landlords. We are not a party to any tenancy agreement and are not responsible for:

  • The conduct or reliability of any user (tenant or landlord)
  • The accuracy of property listings or tenant profiles
  • Any disputes arising from tenancy agreements
  • Any loss or damage arising from your use of AI-generated content

To the maximum extent permitted by Irish law, Lucky Earth Ltd's total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Irish law.

11. Service Availability

We aim to keep RentMate available 24/7 but do not guarantee uninterrupted service. We may carry out scheduled maintenance, and unexpected outages may occur. We will endeavour to notify users of planned downtime in advance.

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

12. Termination

You may delete your account at any time through the platform settings. We may terminate or suspend your account without notice if you breach these Terms or engage in fraudulent or harmful activity.

Upon termination, your data will be handled in accordance with our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

If you are a consumer, you may also be entitled to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice on the platform at least 14 days before changes take effect. Continued use of the platform after changes constitutes acceptance of the updated Terms.

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